Terms and Conditions

General Terms

These terms and conditions govern your use of the gaming services provided through this platform. By creating an account and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you disagree with any portion of these terms, you must discontinue use of our services immediately.

We reserve the right to modify these terms at any time without prior notice. Changes become effective immediately upon posting to the website. Your continued use of services after modifications constitutes acceptance of the updated terms. Players bear responsibility for regularly reviewing these terms to stay informed of any changes.

Account Registration

You must be at least 18 years old to create an account and use our gaming services. By registering, you confirm that you meet the minimum age requirement and that gambling is legal in your jurisdiction of residence. Providing false information during registration constitutes grounds for immediate account closure and forfeiture of all funds.

Each player may maintain only one account. Creating multiple accounts results in closure of all accounts and confiscation of balances and winnings. Account credentials remain strictly personal and confidential. You accept full responsibility for all activity occurring under your account and must notify us immediately of any unauthorized access.

Identity Verification

We require identity verification before processing withdrawal requests. You must provide valid government-issued identification, proof of address dated within the past three months, and payment method verification. Failure to provide requested documentation within 30 days may result in account suspension and forfeiture of funds.

We reserve the right to request additional verification documents at any time to comply with anti-money laundering regulations and licensing requirements. All submitted documents undergo secure processing and storage in compliance with data protection standards.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method, typically starting at €10 for e-wallets and cryptocurrency or €20 for card payments. All deposits must originate from payment sources registered in your own name. Third-party deposits are strictly prohibited and result in immediate return of funds and potential account closure.

Withdrawal processing times depend on your chosen method and account verification status. E-wallet and cryptocurrency withdrawals typically complete within 24 hours, while card payments may require one to three business days. We reserve the right to conduct additional security checks on withdrawal requests exceeding €2,000 or showing irregular patterns.

Withdrawal Limits

Standard accounts may withdraw up to €5,000 per week and €20,000 per month. VIP tier members receive enhanced limits commensurate with their loyalty status. Withdrawal requests under €100 may incur processing fees to cover transaction costs. All withdrawals must meet wagering requirements for bonuses before processing.

Bonus Terms

All promotional offers carry specific terms and conditions that must be met before winnings become withdrawable. Standard wagering requirements apply at 35 times the bonus amount unless otherwise stated in the promotional terms. Different game types contribute at varying rates toward meeting wagering requirements, with slots typically counting 100% while table games contribute 10% per wager.

Maximum bet limits apply during bonus play, usually capped at €5 per spin or hand. Exceeding maximum bet restrictions may void bonus funds and associated winnings. Bonuses expire 30 days from activation if wagering remains incomplete. Free spins typically carry seven-day expiry periods from credit date.

Players may decline bonuses by contacting customer support before making deposits. Mixing deposited funds with bonus funds subjects all balances to bonus terms until wagering requirements complete. Attempting to abuse promotional offers through coordinated play, bonus hunting, or exploiting system errors results in forfeiture of bonuses and potential account closure.

Game Rules

All games operate using certified random number generators that undergo regular testing by independent auditing firms. Game rules, paytables, and return-to-player percentages display within each game’s information screen. In cases of software malfunction, all affected bets and payouts void automatically.

We reserve the right to void bets or winnings resulting from obvious errors in odds, technical glitches, or human mistakes. Players must report suspected errors or malfunctions immediately. Continued play after discovering errors may result in forfeiture of winnings.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools to help players maintain control over their gambling activities. Available measures include deposit limits, session time reminders, loss limits, and self-exclusion options ranging from 24 hours to permanent closure.

Players showing signs of problem gambling may have their accounts suspended pending review. We maintain links to professional gambling support organizations and encourage anyone struggling with gambling issues to seek assistance. Self-excluded players attempting to create new accounts will have all funds confiscated and accounts permanently closed.

Prohibited Activities

The following activities are strictly forbidden and result in immediate account closure with forfeiture of all funds: using automated software or bots, colluding with other players, exploiting software vulnerabilities, money laundering, fraudulent activity, abusive behavior toward staff or other players, and operating in jurisdictions where online gambling is illegal.

We employ sophisticated monitoring systems to detect irregular betting patterns, coordinated play, and other suspicious activities. Accounts flagged for investigation may be temporarily suspended pending completion of security reviews.

Disputes

Any disputes arising from use of our services must first be addressed through our customer support channels. We commit to investigating all complaints fairly and responding within reasonable timeframes. If disputes remain unresolved, players may escalate matters to our licensing authority whose decisions are binding on both parties.

By accepting these terms, you waive rights to participate in class action lawsuits and agree to resolve disputes through individual arbitration proceedings according to the laws governing our gaming license.

Limitation of Liability

We are not liable for losses resulting from service interruptions, software malfunctions, unauthorized account access due to user negligence, or circumstances beyond our reasonable control. Our maximum liability is limited to the balance in your account at the time of the incident.

We make no guarantees regarding game outcomes or profitability. All gambling involves risk of loss, and players accept full responsibility for their gaming decisions.